David Nash explores the impact of technology adoption on customer satisfaction within the legal industry. The integration of innovative technologies not only streamlines internal processes but elevates customer satisfaction to new levels. Businesses can either adopt technology or fall behind customer expectations; the conveyancing sector is no exception. In the digital era, clients are accustomed to the rapid pace of technological advancements in all aspects of their lives, and they now expect the same advancements from conveyancers. Clients are…
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